“We called EastPoint in to assist us with a complex project which had been under way for some time. The project had lost some momentum and we were looking for objective and trusted third-party input to help us to sort the wheat from the chaff, to focus our efforts on the high-priority items, and to get the project over the line.
I was very impressed with the way the EastPoint team members got up-to-speed, given the complex and diverse nature of our environment, with the project and quickly began to contribute suggestions and recommendations. They established an excellent collaborative relationship with both our IT team and our business stakeholders. For the latter EastPoint helped to put a proper context on the challenges in terms they could understand. Importantly, they contributed where they felt they had value to offer, and gave us space where there were activities which we could handle ourselves.
In helping to re-establish the project direction, they also helped to restore confidence within the team and the wider business. Their technical contribution was also important: of particular note, they managed to completely eliminate a number of areas of concern in addition to helping us progress a number of technical issues.
EastPoint’s involvement was key to help establishing a credible plan which was then executed to an agreed timeline. EastPoint’s contribution was recognized right to the top of the organization and we have already had occasion to call them back in to assist in other areas.”